Beschreibung
In recent years, the integration of artificial intelligence (AI) into various business processes has attracted significant attention. This paper explores the use of generative AI, specifically Large Language Models (LLMs) such as ChatGPT, to improve the Design Thinking (DT) process in business and IT consulting. The primary focus of this paper is on the technical implementation in practice and the insights gained from the integration of AI-based chatbots to facilitate different phases of the design thinking process. The aim is to work out how such technology can inspire and streamline design thinking consultating while addressing potential challenges.
Hauptautoren
Herr
Christian Hansmann
(ruff_consult GmbH)
Prof.
Simone Braun
(Fakultät B+W)
